FAQ

OrganizEat is a universal app, which runs on all iOS devices (iPhone, iPad, iPod touch). This means that when paying for it once, the app becomes available for you on all your iOS devices. You have to download it from the Appstore in every device, but you will not be charged again.

No problem! OrganizEat supports both Android and iOS. This means that when paying for it once, the app becomes available for you on all your devices, Android and iOS. You can purchase your upgrade from any of the devices, then login into your OrganizEat account in the app on the other device: and the app will become unlocked there too!

Yes. We have a web version as well, that runs in your computer browser. Therefore, you can use OrganizEat from any computer, Windows or Mac.

In order to synchronize the recipes among your devices, you need to sign up and create OrganizEat account. You can do it from the app settings. Once you login in with your username and password, you can perform “Sync recipes”: upload to our cloud server the recipes you have on your phone (iPhone or Android), and download the latest changes you made to recipes on your iPad or computer.

So in order to bring recipes from your phone to your iPad (or computer):
1) on your phone: go to app “Settings” page, sign up, then “Sync recipes”. This will upload your recipes from your phone to our cloud server.
2) on your iPad: go to app “Settings” page, login with the same username, then “Sync recipes” again. This will get all the recipes from our cloud server to your iPad device.

Yes. When performing “Sync recipes” your recipes are uploaded to our cloud server. This means they are also backed up there. If your phone breaks, or you switch to a new device: once you log in with your username, and choose “Sync recipes”, you will get from the server all your recipes that you have backed up there.

Note: by signing up for sync service you agree to our Terms & Conditions and Privacy Policy

Yes! This was an important feature for us, as we know that sometimes cooking happens somewhere without internet access, such as while camping. We do this by caching your saved recipes in your device’s local storage. All you need to do is pull up a recipe, which triggers the download and caching of its photos, and you’ll be untethered. In order to save space on your device, images are triggered to be cached only when the recipe is viewed in the app.

In order to answer your question, we need to explain a little bit about how recipe are being stored inside OrganizEat app.
When someone creates an account, and syncs his recipes with the cloud – we did not want our users to depend on internet connection in order to access their recipes. People need to access their recipes when they are camping, for example, and there is no internet available. So we adopted the following solution: recipes are available offline, but only after they’ve been initially downloaded to your device. This means that during the sync, OrganizEat downloads from the server the recipes you have in your account, and stores them inside your app in a local database. Therefore, once a recipe was downloaded, it becomes available offline. The recipes also contain photos that have been uploaded to the server. The photos are downloaded “on demand”, and the trigger is simply viewing the recipe. When you open a recipe for viewing, its photos are being downloaded, and stored locally in the app. The next time you’ll access this recipe, the app will show its local copy, and will not go online for it. It’s a common practice in software development, called “caching” of images.
These local “cached” photos, they obviously take a lot of your device’s memory. So what you can do in order to save memory, is to clear this cache every once in a while. You can do it by simply logging out from your account at the app. Logout will clear all your local information, and without it the app will take almost no memory at all. Then, as you will start using your recipes, the ones that you’ll open will be downloaded to your device “on demand”, and local copy of the photos will again be created. So the memory usage will gradually increase again, until the next time you’ll want to clear it.
Two important things to remember before you clear the cache by logging out:
1) Before you logout, please make sure you sync all your recipes, to avoid losing them.
2) Offline access: recipes that you didn’t open yet, and were still not downloaded into your app: you’ll need internet connection to access them for the first time (after that, they will be “cached” and therefore become available also without internet)