FAQ
Adding Recipes
Yes! On iPhone and iPad (or Android phones and tablets), you can save recipes from Instagram, Facebook, TikTok, and Pinterest. If the recipe is included in the post’s caption or description, OrganizEat saves it instantly. If the post directs you to a recipe link in the bio or first comment, open that link and share the webpage to OrganizEat to save the recipe.
Yes! On iPhone and iPad (or Android phones and tablets), you can save recipes from websites by clicking on Share and then selecting the OrganizEat app among the sharing options. Alternatively, you can “copy” the recipe link, then open OrganizEat, then click “Recipe from Web”, and “paste” the link into the app’s built-in browser to save it instantly.
Our main goal is to make recipe-saving quick and easy. For non-internet recipes on mobile devices, the simplest way to save something is to take a photo. What kind of photo? Anything. A cut out of a magazine, a recipe printed from the internet, a handwritten recipe card, a page in your favorite cookbook, a screenshot of a web page with an interesting recipe. In the app, those photos are organized by categories and tags, turning this messy recipe pile into a well-structured, digital recipe collection.
In order to save a recipe, you don’t have to type. Taking a photo (or choosing one from your gallery), and saving it in the right category under a suitable title, will do the work. f you want to enjoy the more efficient search abilities: we strongly recommend that you do as little typing as tagging the main keywords. You can do it any time later, and we are talking about typing just several words, not a whole recipe.
In addition, there is a way to input a recipe by “copy-pasting” from somewhere. You simply paste the whole copied text, and the app will separate it automatically into ingredients and steps by the “end-of-line” character.
Taking a photo is the easiest version, but you are not limited only to that. Sometimes it is easier to type in a recipe. When at a friends house they will often recite a recipe to you rather than write it down.
Designed for those cases, the app has a feature of entering a recipe as a free text note. You can write there whatever you wish: from short personal notes, to full recipes you copy from the web and paste in this text field.
On our computer version, this is the easiest way to save non-online recipes.
Yes, you can. Nowadays, the Internet is a major source of cooking inspiration; hey, we use it ourselves all the time. We support automatic recipe extraction from any website that implements the JSON-LD data standard. All you need to do is press a “Save” button, and the recipe will be clipped from the webpage right into your app!
For those website that are not yet supported, currently the best way to save them is by taking a screenshot of the web page, and then using this picture like any other photo in your gallery. This solution makes the recipe always available, you do not depend on internet connectivity or the webpage existence in the future.
Yes, you can. Press the “Share” icon in your Safari or Chrome browser, and scroll to find the OrganizEat icon among the sharing options. Here is a video explaining how it works!
Note: This feature requires you to sign up for an OrganizEat account.
With each recipe, you can save 3 photos for free (and 8 with the latest premium plan). It can be any kind of photos that you like: photos of the recipe itself, or of the dish once you’ve cooked it. With the photos, you can save any free text you want: personal comments, nutrition values, or even a full recipe you “Copy” from the web and “Paste” here. You also have an option to add a list of structured ingredients and preparation steps to your recipe, if you wish.
Use the comment for that. Each recipe has a comment field, to enter any free text you wish. You can write the recipe source there.
The maximum number of photos for a recipe is 3 on the free trial plan. The reason we limit the number of photos is storage space. We are offering recipes backup, for unlimited number of recipes, free of any additional charge other than the app itself. Therefore we are limited in the amount of storage we can offer without charging extra for it. The Extra Premium plan allows saving 8 photos per recipe.
Organizing Recipes
OrganizEat digitalizes picture text (English-only, for now), so yes, you can search even pictures! In addition, by adding short tags for main ingredients and keywords, you make your recipe searchable. Obviously, the recipe title and notes are fully searchable right from the beginning. The same goes for recipes clipped from web. You can search for tags and keywords in all the saved recipes, combine multiple tags indoor search, or you can narrow your search to be within a specific category only (for example: search for “cream” only in the “Cakes” category…).
You can create a custom folder named Brian and place the relevant recipe in it (in addition to the “regular” folder the recipe belongs to, like Soup or Salad).
Another option is to use tags: add the tag word “Brian” to all the recipes you know Brian would eat. Tags are searchable, so if you search for the keyword “Brian”, it will give you a list of all the recipes tagged with this word.
Using tags this way, and combining tags, you can create an unlimited number of “subfolders” suited exactly for your needs.
Yes!
OrganizEat allows you to customise your folders, rename and reorder them, and also create new ones. For a more information please see this detailed tutorial about Folder Management options in OrganizEat app
Technical Questions
OrganizEat is a universal app that runs on all iOS devices (iPhone, iPad, iPod touch). This means that when you pay once, the app becomes available on all your iOS devices. You still need to download it from the App Store on each device, but you will not be charged again.
No problem! OrganizEat supports both Android and iOS. This means that when you pay once, the app is available on all your devices, Android and iOS. You can purchase your upgrade from any device, then log in to your OrganizEat account on the other device, and the app will unlock there too!
Yes. We also have a web version that runs in your computer’s browser. Therefore, you can use OrganizEat from any computer, Windows or Mac.
In order to synchronize the recipes among your devices, you need to sign up and create an OrganizEat account. You can do it from the app settings. Once you login in with your username and password, you can perform “Sync recipes”: upload to our cloud server the recipes you have on your phone (iPhone or Android), and download the latest changes you made to recipes on your iPad or computer.
So, in order to bring recipes from your phone to your iPad (or computer):
1) On your phone: go to the app “Settings” page, sign in, then “Sync recipes”. This will upload your recipes from your phone to our cloud server.
2) On your iPad: go to the app “Settings” page, log in with the same username, then tap “Sync recipes” again. This will get all the recipes from our cloud server to your iPad device.
Yes. When performing “Sync recipes,” your recipes are uploaded to our cloud server. This means they are also backed up there. If your phone breaks or you switch to a new device, log in with your username and choose “Sync recipes” to download all the recipes you backed up there.
Note: By signing up for the sync service, you agree to our Terms & Conditions and Privacy Policy
Yes! This was an important feature for us, since we know cooking sometimes happens without internet access, like while camping. We do this by caching your saved recipes in your device’s local storage. All you need to do is pull up a recipe, which triggers the download and caching of its photos, and you’ll be untethered. In order to save space on your device, images are cached only when the recipe is viewed in the app.
In order to answer your question, we need to explain a little bit about how recipe are being stored inside OrganizEat app.
When someone creates an account and syncs their recipes with the cloud, we did not want our users to depend on an internet connection in order to access their recipes. People need to access their recipes when they are camping, for example, and there is no internet available. So we adopted the following solution: recipes are available offline, but only after you initially download them to your device. This means that during the sync, OrganizEat downloads from the server the recipes you have in your account, and stores them inside your app in a local database. Therefore, once a recipe is downloaded, it becomes available offline. The recipes also include photos uploaded to the server. The photos are downloaded “on demand”, and the trigger is simply viewing the recipe. When you open a recipe for viewing, its photos are downloaded and stored locally in the app. The next time you’ll access this recipe, the app will show its local copy, and will not go online for it. It’s a common practice in software development, called “caching” of images.
These local “cached” photos obviously take up a lot of your device’s memory. So what you can do in order to save memory, is to clear this cache every once in a while. You can do it by simply logging out of your account in the app. Logout will clear all your local information, and without it the app will take almost no memory at all. Then, as you start using your recipes, the ones that you open will be downloaded to your device “on demand”, and a local copy of the photos will again be created. So memory usage will gradually increase again until you want to clear it next time.
Two important things to remember before you clear the cache by logging out:
1) Before you log out, please make sure you sync all your recipes to avoid losing them.
2) Offline access: recipes that you didn’t open yet, and were still not downloaded into your app: you’ll need internet connection to access them for the first time (after that, they will be “cached” and therefore become available also without internet)
Account Questions
No, you don’t have to. You can use OrganizEat without creating an account for as long as you like. But you will not be able to share recipes among different devices, and there will be no backups for your recipes (other than the default iTunes backup of your phone). You can also try OrganizEat and sign up later.
Many of the features we are adding, or will add soon, such as saving a recipe while browsing Safari or syncing between iOS and Android, are impossible without an account. We do not use or sell your recipes-that’s a promise. Your privacy is very important to us. Your recipes are stored password-protected and are absolutely private. Nobody can see them but you, so no need to worry about uploading secret family recipes!
We don’t use iCloud for storage.
We use our own servers; technically, they run on Google’s infrastructure.
Why did we make such a decision? Well, iCloud’s default storage is very limited, and many people don’t upgrade their iCloud accounts beyond the default. We do not want to depend on that. Also, we want to provide cross-platform support (iOS, Android, and Web browser on your computer). We can’t do that with iCloud because it is limited to iOS devices and Mac computers. This is why the backup & sync feature requires you to sign up for an OrganizEat account and doesn’t use iCloud
No problem! You can share one login and use the account at the same time. Alternatively, you can each have your own account and link them so you can see each other’s recipe collections. If one account is only used to view recipes shared through the link, it doesn’t need its own upgrade or subscription.
You can change your account’s email here: http://www.organizeat.com/api/v1/account/change_email
To change the email, you’ll need your password, which also verifies your identity as the account owner.
After changing the email, please log in to your account in the app with the correct email.
Billing Questions
The free version includes between 10 and 20 recipe imports (depending on the app version). After that, you can keep using the rest of the app without a subscription, including the smart grocery list and the meal planner. Sharing recipes with another user stays free too.
There’s a saying that if you’re not paying for a product, you are the product. OrganizEat is paid for by its users, so we focus on serving you instead of selling your data or showing you ads.
OrganizEat is a subscription service that costs $3.33 per month, billed annually at $39.99 per year. All prices are in USD. There are no long-term commitments: you can cancel at any time, and you won’t be charged for another subscription period.
We don’t offer a one-time lifetime upgrade because running OrganizEat involves ongoing storage and AI costs, as well as continuous work to keep the app compatible with the latest technology and operating system updates. We’ve been building and maintaining OrganizEat since 2015, and subscriptions allow us to keep the product reliable and high quality year after year.
Apple iTunes and Google Play control subscription cancellations, like all money-related issues. App developers like us don’t have access to your credit card information, and we don’t control payments. These are the rules Apple and Google set for their platforms, so it’s not just for our app; it applies to all apps on the various app stores.
Please read the official guide about managing and canceling App Store and Google Play subscriptions. They have very detailed explanations, with screenshots and examples:
1) The official guide published by Apple for iOS app subscriptions
2) The official guide published by Google for Android app subscriptions.
3)If you purchased your subscription on our website and use it in the mobile app, you can cancel it through your PayPal account settings. See PayPal’s guide to canceling an automatic payment.
You can also email us at support@organizeat.com, and we’ll help.
Yes. We have a 60-day, no-questions-asked refund policy.
Email us at support@organizeat.com within 60 days of your purchase, and we’ll issue a refund.
If you subscribed through the App Store, Apple’s rules don’t let developers issue refunds there, so we’ll send your refund by PayPal.
Nothing is deleted. All the recipes you added stay in your account. If you decide not to subscribe, you won’t be charged, and under our current policy, you can still view your saved recipes in read-only mode. You can also continue using the grocery list and meal planner.
You’ll need an active subscription to edit or sync your recipes and to add new recipes.
We’ve followed this policy for lapsed subscriptions since 2018. We reserve the right to change this policy if circumstances require us to do so.
Sharing Recipes
Sharing recipes with friends who also use the OrganizEat app is very convenient. You can share recipes directly with them by email. The email uses a special format that their OrganizEat app recognizes, and it automatically saves the shared recipe in their app.
Yes! Your sister would have to use OrganizEat too 🙂
You can mutually share your entire OrganizEat recipe account with a family member or a friend. You will see all his recipes, and he will see all your recipes! However, you can only view the other person’s recipes, not edit them. It’s like sharing a Google Drive, but for recipes
Yes. Once your recipe has been uploaded to the server for sync and backup, the system also generates a link to it, that everyone can view. So you can share a recipe with people who don’t use OrganizEat by sending them this link via email, or text message, or posting it to your favorite social network.
And finally, you can always export the recipe into a PDF file, and send it to the less tech savvy people in your life.
Yes! Open the recipe and press “Print” (the little printer icon). Then, when the printing menu appears, instead of tapping the print icon, select the “Share” arrow right next to it. A standard sharing menu will open, and a PDF file with the recipe will be shared when you choose email, text messages, or any other standard sharing method.
General Questions
Currently, the latest premium plan lets you store up to 10,000 recipes in your account on our cloud server. Some of our older legacy plans allow only 4000 recipes.
This is the limit for an account that is synced with our cloud server. If you don’t sync your recipes with the cloud and store them only locally on your device, then there is no limitation on the number of recipes in the app. You can have as much information there as your device memory allows.
Yes! OrganizEat Computer Version is our web-browser-supported version:
http://web.organizeat.com
You can access your recipes from your desktop as well as the mobile apps.
We support Safari and Chrome web browsers for Mac computers, and Chrome & Edge browsers for Windows computers.
Please note that since October 1, 2022, the computer version usage is also included in the iOS app subscription!
In the past, the app subscription did not include computer access. So, if you are a legacy iOS user with an older subscription, you can purchase computer access to OrganizEat directly on the web.
The computer version isn’t included in the Android app subscription yet. If you are an Android user, you can purchase computer access to OrganizEat directly on the web.
Unfortunately, we don’t have a referral program right now.
However, if you’d like to promote OrganizEat through your own brand – especially if it’s related to food or recipes in any way – we’re open to collaborations.
Just email us at support@organizeat.com, and we’ll be happy to explore it with you!
Computer Version Questions
No, you don’t need to pay separately for the computer plan. As of October 1, 2022, the Computer version is included with our premium app upgrade: all devices, mobile and desktop, are included. So, if you use the iOS or Android app, you don’t need to pay separately for the computer version.
If you purchased your mobile app upgrade before October 1, 2022, the computer access is not part of our mobile app legacy package.
The computer version is part of our app’s current upgrade, which includes both mobile and computer usage of OrganizEat. The upgrade costs $39.99/year (USD) and includes everything: mobile and computer.
The Computer Version cost for legacy mobile app users is $14.99/year (USD). This price is for our legacy users who purchased their app upgrade before October 2022, before the computer version was available.
You can purchase the Computer Version upgrade from within the web browser on your computer, in your account settings. Unlike the mobile app upgrade, the Computer Version subscription plan can not be purchased on the Apple Appstore or Google Play store. We use PayPal to process the payment, so credit card information is not revealed to us at any stage. Instead, PayPal notifies us of purchases, keeping the credit card information to itself.
Mobile and Computer versions sync. If you have a mobile subscription, the recipes you add from your mobile app are synced with the server. You can log in to the computer version and see your recipes there, even without the computer subscription (we cannot promise it will remain so forever and may change this policy in the future…). So, you will be able to view your recipes on the computer but not edit them there (on the computer)
Having more questions?
Write to our support. We promise we’ll get back to you in a day or two!
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